In order to receive a certificate of completion for your training, you must attend and participate in the entire training. No partial credit will be given.
Doula Canada certification candidates must be at least 18 years of age. No person under 18 years of age may attend Doula Canada training workshops.
To move forward with using the terminology “Certified Doula” you must complete all certification requirements for your registered program/s, as set by Doula Canada in the month of your official start date with Doula Canada.
Doula Canada practices a strict cancellation policy to ensure that we only receive registrations from those who are certain they wish to move forward, and to withhold the highest of expectation and standards in our curriculum and administrative purpose.
Please read our cancellation policy in full prior to registering (effective April 1, 2016).
ALL deposits, plus the associated sales taxes are non-refundable.
NOTE: If course materials have been electronically sent or posted by mail at any time Doula Canada reserve the right to retain ALL monies paid as deposit and/or paid in full. Students must provide a cancellation request in writing within 30 days of receiving electronic or paper copies of any course materials; at which time it is the discretion of Doula Canada to allow the registrants to transfer to another program or to allow for another person to take their space (as per policy instituted in April 2016).
If a student has requested an instalment plan to complete their registration:
All instalments made up to the date of their request (in writing) to cancel are non-refundable, including their deposit. Registrants who no longer wish to move forward with their chosen program after making instalments can request that their registration be placed on hold for up to one (1) year, or transferred to another person (within 3 months of notifying Doula Canada of their intentions to not continue). Any instalments made to date are NON-REFUNDABLE.
If a student has registered through an instalment (Payment Plan) option they are responsible for finalizing ALL payments on time. Invoices are not taken through direct withdrawal and members MUST login monthly once the posted invoice has been received via email and pay their instalment within 10 days of the invoice coming due.
If an instalment is more than 10 days overdue the member will be removed from their DTC program and any mentorship/ peer communities and their account will prepared for Third Party Collections.
Those who register with DTC through a Payment Plan recognize their responsibility and agree to make their monthly payments on time and are aware that failure to do so will result in collections action. By registering and signing the Terms and Conditions at registration the student/ member are agreeing to these terms.
Regarding in-class training registrants:
If a registrant provides more than one (3) months notice that they will not be able to attend an in-class training that they have registered for they will receive the balance of their fee (if paid in full) MINUS their FULL deposit. If course materials are shipped or emailed prior to the in-class training the payment IN FULL is non-refundable but transferable within 30 days (transfer request must be made in writing).
If a registrant provides less than 12 weeks notice that they will not be able to attend a class they will not receive a refund on their FULL student certification fee, but can request that it be applied to a future class (one time only) or transferred to another registrant. This request must be made in writing within 30 days of informing Doula Canada of their cancellation.
If a registrant provides less than two (2) weeks notice that they will not be able to attend a class ALL payments made toward the training will be applied to future class (one time only) OR the registrant can find someone to take their place.
If a registrant fails to attend the scheduled class they have registered for, NO refund will be offered and a $150 fee to attend a future workshop will be charged. If a registrant fails to show due to extreme circumstances (such as that of illness, family death, accidents, etc.), reimbursement will be at the sole discretion of the director of Doula Training Canada.
If a class does not run to do events caused by Doula Canada the registrant will be transferred to the next available/ rescheduled session but will be able to begin their certification requirements online and through their mailed course pack. If a rescheduled event does not occur within 6 months time, in the originally registered location, the student can request a 50% refund. Once materials are sent all monies are non-refundable.
Regarding self study registrants:
NOTE: If course materials have been emailed or mailed at any time Doula Canada reserve the right to retain ALL monies paid as deposit or paid in full. Students must provide a cancellation request in writing within 30 days of receiving electronic or paper copies of any course materials, at which time it is the discretion of Doula Canada whether a transfer to another program or another person will be granted.
Deposits for Self Study students ($225, plus applicable taxes) are non-refundable at any time.
Full certification fees for Self Study students are non-refundable once paid in full and course materials have been sent (electronically or in paper form). Students may request that their Self Study certification be transferred to another person within 3 months of payment in full/ course materials being sent. It is up to the registrant to work out the details of payment with the person they wish to transfer the course to. Doula Canada may ask for proof of payment before transferring course obligations to the new registrant. Notice of transfer must be made in writing to Doula Canada.
Please be advised that all sales are final and policies may be changed or adjusted during the course of your certification process. By enrolling with Doula Canada , you agree to abide by these changes and policies.
A $150.00 service fee is required for changing courses.
* All fees listed are in CAD.